Clear expectations for using insp.ac.

Agreement to these terms

These Terms of Service (“Terms”) form a binding legal agreement between you (and, if applicable, the organization you represent) and insp.ac (“we,” “us,” or “our”) for access to and use of our websites, applications, APIs, and related services (collectively, the “Services”). By creating an account, accessing, or using any part of the Services, you agree to be bound by these Terms, our Privacy Policy, and our Acceptable Use Policy described below. If you use the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and references to “you” include that organization.

Eligibility and account security

You must be at least 16 years old (or the minimum age of digital consent in your jurisdiction) and have the legal capacity to enter into these Terms. You must provide accurate, current, and complete account information, keep your credentials confidential, and promptly notify us of any unauthorized access or use. You are responsible for all activities under your account, whether or not authorized by you, except to the extent caused by our material breach of these Terms. We reserve the right to reclaim, suspend, or reassign usernames or account identifiers at our discretion.

Using the services

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services during your subscription term solely for your internal business purposes.

• You may use the Services only for lawful purposes and in compliance with all applicable laws, regulations, and industry standards.
• You may not reverse engineer, decompile, disassemble, copy, resell, sublicense, lease, or create derivative works of the Services or any portion thereof, except as expressly permitted by applicable law.
• You may not interfere with or disrupt the integrity, performance, or security of the Services, or attempt to gain unauthorized access to any systems, networks, or data.
• You may not probe, scan, or test the vulnerability of the Services or circumvent any authentication, access control, rate-limiting, or security measures.
• You may not use the Services to send unsolicited communications, store or transmit malicious code, or upload content that infringes intellectual property or privacy rights.
• You may not use automated means (bots, scrapers, crawlers) to access the Services except through our published APIs in compliance with applicable rate limits.
• You may not use the Services to build a competing product or service, or for benchmarking or competitive analysis without our prior written consent.

Acceptable use policy

You agree not to use the Services in any manner that could damage, disable, overburden, or impair the Services or interfere with any other party’s use. Without limiting the foregoing, you may not use the Services to:

• Violate any applicable local, state, national, or international law or regulation, including occupational health and safety, environmental, or data protection laws.
• Store, process, or transmit content that is unlawful, defamatory, obscene, threatening, or that violates the rights of any third party.
• Impersonate any person or entity, or misrepresent your affiliation with a person or entity.
• Harvest, collect, or store personal information about other users without their consent.
• Circumvent or manipulate any usage limits, entitlements, or billing mechanisms.
• Use the Services in a manner that creates a risk of harm to any person or property, or that could give rise to any liability for insp.ac.

Customer content and license

You retain all ownership rights in your customer content, including inspection templates, inspection records, media attachments, issues, and any other data you submit to the Services (“Customer Content”). You grant insp.ac a worldwide, non-exclusive, royalty-free, limited license to host, copy, process, cache, transmit, display, and back up Customer Content solely as necessary to provide, secure, maintain, and improve the Services in accordance with our Privacy Policy. This license continues for the duration of your use of the Services plus a reasonable period necessary to complete deletion from backups and caches. You represent and warrant that you have all rights necessary to grant this license and that your Customer Content does not violate any third-party rights or applicable law.

Marketplace and shared templates

The Services may include a marketplace or shared library of inspection templates created by insp.ac or other users. Templates obtained from the marketplace are provided for convenience and as a starting point only. You are solely responsible for reviewing, customizing, and validating any marketplace template before use in your operations. insp.ac does not endorse, verify, or guarantee the accuracy, completeness, or suitability of any marketplace template for your specific use case, jurisdiction, or regulatory requirements.

AI-generated content

The Services may include optional artificial intelligence features that help you create or refine inspection templates. AI-generated content is produced by third-party machine learning models and is provided “as is” without any warranty of accuracy, completeness, regulatory compliance, or fitness for a particular purpose. You acknowledge and agree that:

• AI-generated content may contain errors, omissions, or inaccuracies and must be reviewed, verified, and approved by a qualified person before use.
• You are solely responsible for determining whether any AI-generated content is suitable for your intended purpose and for ensuring compliance with applicable laws, regulations, codes, and standards.
• insp.ac does not warrant that AI-generated content meets any specific regulatory, legal, or industry requirements.
• Your use of AI features is subject to rate limits and usage quotas. We reserve the right to modify, suspend, or discontinue AI features at any time.
• Prompts and template content you submit to AI features are processed by third-party AI providers subject to their data processing terms. We select providers that commit to not using your inputs for model training.

Not professional advice — no substitute for professional judgment

The Services are tools designed to assist with the creation, execution, and management of inspections, checklists, and assessments. The Services do not provide and are not a substitute for professional engineering, safety, legal, regulatory, medical, or compliance advice. You acknowledge and agree that:

• The Services do not guarantee compliance with any federal, state, local, or international law, regulation, standard, code, or guideline, including but not limited to OSHA, EPA, building codes, fire codes, food safety regulations, or workplace health and safety requirements.
• Inspection templates, scores, pass/fail results, and flagged issues generated through the Services are informational outputs based solely on the criteria and data you configure and provide. They do not constitute certifications, professional opinions, or legal determinations.
• You are solely responsible for determining the appropriate scope, criteria, and frequency of inspections, and for ensuring that qualified and trained personnel conduct and review inspections.
• Reliance on the Services or any output thereof is entirely at your own risk. You should always use your independent professional judgment and consult qualified professionals where appropriate.
• insp.ac is not liable for any injury, damage, loss, regulatory penalty, fine, citation, or other consequence arising from your reliance on the Services, any inspection result, or any failure to identify a hazard, deficiency, or non-compliance.

Third-party services and integrations

The Services may interoperate with third-party products, services, or platforms, including cloud storage, spreadsheets, automation tools, and template import services. Your use of any third-party service is governed solely by that third party’s terms and privacy policies. insp.ac is not responsible for the availability, accuracy, content, data practices, or security of any third-party service. Integration with a third-party service does not imply endorsement. We are not liable for any loss, damage, or claim arising from your use of third-party services or the failure of any integration to function as expected.

Fees, billing, and taxes

Certain features of the Services require a paid subscription. Paid subscriptions are billed as described in your plan terms or order form. All fees are stated exclusive of taxes unless otherwise noted.

• Fees are non-refundable except where required by applicable law. No refunds or credits will be issued for partial subscription periods, downgrades, or unused features.
• We may change pricing at any time by posting updated pricing in the Services or otherwise providing notice as required by applicable law. Updated pricing will apply beginning with your next billing cycle unless stated otherwise.
• If payment fails, we may suspend access to paid features after a reasonable grace period and written notice.
• You are responsible for all applicable taxes, duties, levies, and government charges (excluding taxes on our net income) arising from your purchase and use of the Services.
• Usage-based features (e.g., number of inspections per month) are subject to the limits of your plan. Overages may result in temporary restriction of certain features until the next billing cycle or until you upgrade.

Free plan and beta features

We may offer a free plan with limited features, usage quotas, or functionality. Free plans are provided at our sole discretion, and we reserve the right to modify, limit, or discontinue free plans at any time without notice or liability. We may also offer beta, preview, or early-access features (“Beta Features”). Beta Features are provided “as is” and “as available” without any warranties or SLA commitments. We may change or discontinue Beta Features at any time. Your use of Beta Features is at your sole risk, and the Disclaimers and Limitation of Liability sections apply with full force to Beta Features.

Suspension and termination

We may suspend or limit your access to the Services, in whole or in part, immediately and without prior notice if:

• We reasonably believe you have violated these Terms, the Acceptable Use Policy, or applicable law.
• Your use poses a security risk to the Services or any third party.
• Your account is overdue for payment beyond any applicable grace period.
• Suspension or termination is required to comply with law or a governmental request.
• Either party may terminate a paid subscription in accordance with the applicable plan terms. You may terminate a free account at any time by deleting your account through the Services.
• On termination, your right to access and use the Services ends immediately. Subject to your plan, account status, and our then-current product functionality, we may provide a limited period for you to export Customer Content before deletion in accordance with our data retention practices.
• Provisions of these Terms that by their nature should survive termination will survive, including but not limited to Disclaimers, Limitation of Liability, Indemnification, and Governing Law.

Service changes and availability

We continuously improve the Services and may modify, update, or discontinue features, APIs, or portions of the Services at any time, with or without notice. We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free. We are not liable for any unavailability, delays, data loss, or failures caused by scheduled or emergency maintenance, internet connectivity issues, third-party service outages, or events beyond our reasonable control.

Intellectual property

The Services, including all software, interfaces, designs, documentation, templates created by insp.ac, trademarks, logos, and other intellectual property, are owned by insp.ac or our licensors and are protected by copyright, trademark, trade secret, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Services beyond the limited license expressly granted herein. You may not use our trademarks, service marks, or trade names without our prior written consent. Feedback, suggestions, or ideas you provide about the Services may be used by us without obligation or compensation to you.

Copyright and DMCA policy

We respect the intellectual property rights of others. If you believe that content available through the Services infringes your copyright, you may submit a notification of claimed infringement to terms@insp.ac, including: (a) identification of the copyrighted work, (b) identification of the infringing material with sufficient detail to locate it, (c) your contact information, (d) a statement of good-faith belief that the use is not authorized, and (e) a statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the copyright owner. We may remove or disable access to allegedly infringing content and may terminate the accounts of repeat infringers.

Data portability and export

The Services may include data export features (such as PDF reports and spreadsheet integrations) subject to your plan and then-current functionality. You are responsible for maintaining your own backups of Customer Content. Following termination, any post-termination access to export features is at our discretion and subject to applicable law.

Confidentiality

Each party agrees not to use the other party’s Confidential Information except as necessary to perform under these Terms and not to disclose Confidential Information to third parties except to employees, contractors, and agents who need to know and who are bound by obligations of confidentiality at least as protective as these Terms. Confidential Information does not include information that is publicly available, independently developed, or rightfully received from a third party without restriction.

Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING:

• We do not warrant that the Services will meet your requirements, achieve any intended results, be compatible with any other software or systems, or operate without interruption or error.
• We do not warrant the accuracy, reliability, completeness, or timeliness of any inspection results, scores, AI-generated content, or marketplace templates.
• We do not warrant that the Services will detect all hazards, deficiencies, code violations, or safety issues, or that use of the Services will ensure compliance with any law, regulation, or standard.
• We do not warrant that data transmitted to or from the Services will be secure or that our security measures will prevent unauthorized access, data breaches, or data loss.
• No advice or information obtained from insp.ac or through the Services creates any warranty not expressly stated in these Terms.
• Any content, materials, or information downloaded or obtained through the Services are accessed at your own discretion and risk.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• INSP.AC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUES, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR ANTICIPATED SAVINGS, WHETHER ARISING FROM CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• INSP.AC WILL NOT BE LIABLE FOR ANY DAMAGES, INJURIES, PENALTIES, FINES, OR LOSSES ARISING FROM: (A) YOUR RELIANCE ON ANY INSPECTION RESULT, SCORE, REPORT, AI-GENERATED CONTENT, OR OTHER OUTPUT OF THE SERVICES; (B) ANY FAILURE TO IDENTIFY A HAZARD, DEFICIENCY, VIOLATION, OR NON-COMPLIANCE; (C) ANY DECISION MADE OR ACTION TAKEN BASED ON THE SERVICES; OR (D) ANY REGULATORY OR LEGAL PROCEEDING ARISING FROM YOUR USE OF THE SERVICES.
• OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO INSP.AC FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
• THESE LIMITATIONS APPLY REGARDLESS OF THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND TO THE FULLEST EXTENT PERMITTED BY LAW.

Indemnification

You agree to defend, indemnify, and hold harmless insp.ac and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or relating to:

• Your use of the Services or any activity under your account.
• Your Customer Content, including any claim that your content infringes or misappropriates a third party’s intellectual property, privacy, or other rights.
• Your violation of these Terms, the Acceptable Use Policy, or any applicable law or regulation.
• Any claim by a third party arising from the inspections you conduct, the results you generate, or your failure to conduct adequate inspections.
• Your use of AI-generated content or marketplace templates in your operations.
• Any bodily injury, property damage, or other harm alleged to result from your reliance on the Services.

Governing law and dispute resolution

These Terms are governed by and construed in accordance with the laws of the jurisdiction stated in your order form or, if none is stated, the jurisdiction where insp.ac is organized, without regard to conflict of laws principles. Any dispute arising out of or relating to these Terms or the Services will be resolved as follows:

• Informal resolution: Before filing any formal proceeding, each party agrees to attempt to resolve the dispute informally by contacting the other party and negotiating in good faith for at least 30 days.
• Jurisdiction: If informal resolution is unsuccessful, courts located in the applicable governing law jurisdiction will have exclusive jurisdiction, and each party irrevocably consents to personal jurisdiction and venue in those courts.
• Class action waiver: TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
• Small claims: Notwithstanding the foregoing, either party may bring an action in small claims court if the claim qualifies.

Force majeure

Neither party will be liable for any failure or delay in performing its obligations under these Terms (other than payment obligations) to the extent caused by circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, pandemic, epidemic, war, terrorism, riots, embargoes, labor disputes, internet or utility failures, cyberattacks, or failures of third-party service providers. The affected party will use reasonable efforts to mitigate the effect of the force majeure event and will resume performance promptly when the event ceases.

Export controls and sanctions

You agree to comply with all applicable export control and sanctions laws and regulations, including those maintained by the United States and any other applicable jurisdiction. You represent that you are not located in, or a national or resident of, any country subject to comprehensive U.S. sanctions, and that you are not on any U.S. government restricted party list.

General terms

These Terms, together with the Privacy Policy, any order forms, and policies referenced herein, constitute the entire agreement between you and insp.ac regarding the Services and supersede all prior and contemporaneous agreements, proposals, and representations on the same subject matter.

• Severability: If any provision of these Terms is found unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
• No waiver: Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us.
• Assignment: You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms without restriction in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets.
• Notices: Notices to you may be sent to the email address associated with your account. Notices to us should be sent to terms@insp.ac.
• Headings: Section headings are for convenience only and do not affect interpretation.
• Third-party beneficiaries: These Terms do not create any third-party beneficiary rights.

Contact

Questions about these Terms and legal notices (including copyright claims) can be sent to terms@insp.ac.